We have introduced 3D Secure to our online stores to provide an extra layer of security. 3D Secure is designed to make online shopping transactions safer.

3D Secure is a protocol (set of rules) that provides extra protection for merchants and customers for online payments. It is used to authenticate the cardholder during payment processing, like entering a PIN for an ATM or EFTPOS transaction, using Verified by Visa and MasterCard® SecureCode™.

 

Verified by Visa and MasterCard® SecureCode™

 

3D Secure | MasterCard SecureCode 3D Secure | Verified by Visa

 

We use the latest credit card technologies including Verified by Visa and MasterCard® SecureCode™ to ensure that your online shopping experience with us is safe and secure.

 

Why do we use it?

We take your privacy and data security seriously and we do our best to provide an exceptional level of protection for our customers against online fraud and credit card theft.

 

How does it work?

When you place an order on Babies.co.nz or Toystore.co.nz online stores using a credit card your bank or financial institution may request that you enter your security credentials or provide a code via SMS (mobile number on file with your bank) to authorise the transaction.

Once credentials have been validated by your bank, your order will be finalised with us.

If you have any issues or problems with using Verified by Visa or MasterCard® SecureCode™ you should contact your bank or financial institution.

 

What if I am NOT enrolled?

Most major banking and financial institutions automatically enrol their customers for 3D Secure services. However, if your card is not enrolled, this means that either the bank that issued the card is not yet supporting these services or it means that the card holder has not yet been registered for them. If you are not registered and your financial institution requests verification from you via our online stores you will not be able to finalise your purchase with us. It is highly recommended for a smooth, safe & secure shopping experience that you register for these services if you discover that you are not registered.

 

If you have any issues or problems with using Verified by Visa or MasterCard® SecureCode™ you should contact your bank or financial institution.